Here's exactly what happens when you become a Health1Pro member — from your first day to your first year and beyond.
Three things happen when you join — and they work together from the very first day.
A trained medical professional who knows your history and becomes your first call for anything health-related.
We build your personal health history, gather your records, and coordinate care across providers and systems.
From everyday care to more serious situations, we help you make decisions, access care, and stay on track.
Your membership doesn't start with paperwork. It starts with a conversation — and builds from there.
Your care team introduces themselves. You have a welcome call, get set up on the app, and schedule your onboarding orientation. From this moment, you have four people in your corner.
Your care team gets to work gathering your past medical records from every provider you've seen. Everything is organized in one place — your Personal Health History — so nothing is ever lost or repeated.
Your Living Will, Medical Power of Attorney, and DNR are prepared by our legal team at no additional cost. Your behavioral health baseline is established and your care relationship is fully running.
At your one-year anniversary, our legal team prepares your Estate Plan at no additional cost. Your Annual Healthcare Agenda is reviewed and updated to keep your care proactive.
After onboarding, your care relationship doesn't stop — it becomes your normal.
Any question, any concern — your care team responds typically within an hour. No hold music, no phone trees. Direct access through the app.
Virtual urgent care available 24/7 at $0. Primary care within 24 hours on select plans. Your care manager coordinates everything that follows.
Need a specialist? Facing a confusing bill? Your team knows how to navigate the local health systems — and they handle it so you don't have to.
When a serious diagnosis arrives, a Patient Advocate joins you — attending appointments, explaining options, handling insurance disputes, and fighting for you.
The Behavidence platform tracks your wellbeing daily. If your numbers shift, your care team reaches out before things get worse — not after.
Your Annual Healthcare Agenda is updated every year — keeping your care proactive and ahead of what's coming, not reactive to what's already here.
From your first day as a member, you are permanently assigned to a team of four experienced medical professionals. They are not a call center. They are not a rotating staff. They are your team — and they stay with you for the life of your membership.
They get to know you, your history, your family, and your situation. Over time, that knowledge becomes your most valuable healthcare asset.
You don't need to understand every detail before you join. That's exactly what your care team is for. From your very first day, they take the complexity off your plate and put a plan in its place.
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