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Our Services › Virtual Urgent & Primary Care
Pillar Two

A doctor in
60 minutes.
At $0 to you.

No waiting rooms. No $200 urgent care bills. No deciding whether it's "bad enough" to go in. Open your Health1Pro app, tap one button, and a board-certified physician is with you โ€” on average within 60 minutes, any time of day or night.

60 minAvg urgent care access
24 hrsPrimary care appt
$0Cost per visit
24/7Always available
๐Ÿ“ฑ

Health1Pro App

Your care in your pocket

1
Open the Health1Pro app on your phone or tablet
2
Tap "Contact A Doctor Now"
3
Select Urgent Care (within 60 min) or Primary Care (within 24 hrs)
4
Connect with a board-certified physician โ€” from home, work, or anywhere
No care manager approval needed โ€” direct access, always

Urgent Care and Primary Care โ€” both in your app.

Health1Pro covers both immediate needs and long-term care through the same simple, seamless platform โ€” with your care team coordinating everything behind the scenes.

Urgent Care

When you need a doctor now.

60 minAverage wait
$0Cost per visit
24/7Always on

Available around the clock โ€” every day of the year. Connect directly from your Health1Pro app without going through your care manager first. A board-certified physician evaluates your situation, prescribes treatment when appropriate, and coordinates follow-up with your care team.

Research shows that 60โ€“70% of urgent care needs can be fully evaluated and often completely managed through telehealth โ€” infections, respiratory illness, skin conditions, minor injuries, prescription refills, and much more.

Primary Care

When you need a doctor who knows you.

24 hrsTypical appt time
$0Cost per visit
Your MDAssigned to you

Available on Individual Primary Care and Family Care plans, your assigned virtual primary care physician develops a long-term, personalized care plan tailored specifically to your health history and needs.

This is not a different doctor every time. Your primary care physician builds a relationship with you, tracks your progress, and works in close coordination with your Health1Pro care team โ€” ensuring everything from specialist referrals to prescriptions is connected.

More than you might expect.

Most people underestimate what telehealth can handle. A board-certified physician can diagnose, treat, and prescribe for a wide range of conditions โ€” all from your phone or tablet, without ever leaving home.

For members on Individual Primary Care and Family Care plans, virtual care also extends to dermatology, behavioral health psychology and psychiatry, counseling, and integrated lab work โ€” with a care manager joining video consultations when needed.

For anything that requires physical diagnostics, imaging, or procedures, your care team coordinates the fastest and most cost-effective in-person option available locally.

60โ€“70%
of urgent care needs can be fully evaluated and managed through telehealth โ€” from your phone, at $0 cost
๐Ÿคง
Cold, flu & respiratory infections
๐Ÿฆ 
Sinus, ear & throat infections
๐ŸŒก๏ธ
Fever evaluation & treatment
๐Ÿ’Š
Prescription refills & medication review
๐Ÿฉน
Minor injuries & wound care
๐Ÿงด
Skin conditions & rashes
๐Ÿซ
Asthma & allergy management
๐Ÿง 
Mental health & behavioral support
๐Ÿ’‰
Chronic condition monitoring & management
๐Ÿฅ
Post-procedure follow-up care
๐Ÿ”ฌ
Lab result review & interpretation
๐ŸŒฟ
Nutrition, wellness & preventive guidance

Medications at $0 or $5.

When your doctor prescribes treatment, the cost shouldn't be another barrier. Health1Pro's prescription program is built into qualifying plans.

$0
Per medication

37 Acute Care Medications

The most commonly prescribed medications for urgent care conditions โ€” antibiotics, antivirals, anti-inflammatories, and more โ€” available at zero cost on Urgent Care and above plans.

$5
Per medication

200+ Chronic Care Medications

Over 200 medications for ongoing chronic conditions available at just $5 each on Individual Primary Care and Family Care plans โ€” making long-term condition management genuinely affordable.

Your care team coordinates everything that follows.

Direct app access means you get to a doctor fast โ€” with no gatekeeping. But the relationship doesn't end when the appointment does. Your Health1Pro care team is notified of every virtual visit and steps in to make sure follow-up care is coordinated, prescriptions are managed, and any referrals happen smoothly.

This is the difference between telehealth as a transaction and telehealth as part of a continuous care relationship. You see a doctor in 60 minutes. Your care team makes sure that visit connects to everything else โ€” your health history, your annual agenda, your specialist network, and your long-term wellbeing.

1

You connect with a doctor

Directly through your app โ€” urgent care in ~60 min, primary care within 24 hrs.

2

Treatment is prescribed or planned

The physician evaluates, treats, and prescribes โ€” sending records to your care team.

3

Your care team follows up

Records are updated in your Personal Health History. Follow-up care is coordinated if needed.

4

Referrals and specialists managed

If in-person care is needed, your care team navigates the fastest, most affordable local option for you.

Board-certified physicians. Health1Pro experience.

Virtual care at Health1Pro is delivered through a network of board-certified, licensed physicians โ€” available 24 hours a day, 7 days a week โ€” and presented entirely as a Health1Pro experience. When you open your app and tap "Contact A Doctor Now," you are connecting with clinical expertise that meets Health1Pro's standards for quality, responsiveness, and care.

Your care team is your constant point of coordination throughout โ€” ensuring that every virtual visit, every prescription, and every follow-up connects back to your broader health picture. The physician provides the clinical expertise. Your care team provides the continuity.

Together, it is a level of integrated care that most people with traditional insurance โ€” let alone those without โ€” have never had access to before.

What This Means For You

Clinical expertise. Personal coordination. One seamless experience.

Everything is designed so that getting care feels simple โ€” even when what's happening behind the scenes is genuinely sophisticated.

  • โœ“Board-certified physicians available around the clock
  • โœ“Fully integrated with your Health1Pro care team
  • โœ“Visit records flow directly into your Personal Health History
  • โœ“Prescriptions coordinated through your medication program
  • โœ“Care manager joins video consultations when needed
  • โœ“No separate login, no separate app โ€” everything in one place
Get Started

A doctor in 60 minutes โ€” included in your membership.

Join the Health1Pro Founders Waitlist and be among the first families in Southern Arizona to experience care this simple.

Join the Founders Waitlist โ†’

No commitment. No payment today. Limited early access.

Pillar One
Care Management
Your permanently assigned care team โ€” health history, navigation, and advocacy.
Learn more โ†’
Pillar Three
Behavioral & Mental Health
Daily monitoring, proactive check-ins, and clinical behavioral health support.
Learn more โ†’
Ready to Choose?
Plans & Pricing
Virtual care included starting at $50/month for families. Compare all plans.
View plans โ†’